Call Driver Services if you have questions related to your driver's license. These may include inquiries regarding reinstatement timelines, what is required for reinstatement, and fees owed. They can be reached by the following ways:
- Fastest way is to submit a request Click Here.
- Toll Free Safety Customer Support Line 866.903.7357 Option 1
Contact your manufacturer if you are having issues with your device, have trouble using your device, need to reschedule an appointment, want to know your compliance check eligibility date (aka end date), or have an inquiry about violations.
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Alcohol Detection Systems ….. 866-479-1292 |
LifeSafer ………….……………... 800-634-3077 |
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Draeger, Inc. …………………….. 800-332-6858 |
Smart Start ……………………… 800-831-3299 |
| Intoxalock ……………………….. 844-328-7443 | Simple Interlock …………….… 866-698-7113 |
Contact the Tennessee Department of Safety & Homeland Security Ignition Interlock Program office if you have questions about your requirements under the law, if you need the law explained to you, or if you would like to initiate a review of an extension. There are several ways to contact our office. The best way is by emailing us at safety.interlock@tn.gov and supplying your driver's license number and reason for contacting the program. You can reach us by phone at 615.743.4960, or you can visit our website, www.tn.gov/safety/ignitioninterlock, and submit a call-back request or a help ticket there.